A contract built on trust creates lasting and harmonious relationships

Read the terms of use for our service: transparency is a constant commitment. Please take the time to read these terms carefully.


Introduction

Welcome to the ASEM app

Protecting your privacy is a priority. This document explains how we collect, use and protect your information. By using our app, you accept these terms.

Privacy policy

  1. 1. Information collected

    We may collect the following types of information:

    • Personal information: name, email address, phone number or any other data provided during registration.
    • Usage data: features used and reported errors.
    • Device information: device type and operating system.
  2. 2. Use of information

    Your information may be used to:

    • Provide and improve the app services.
    • Send notifications, updates or promotional messages.
    • Analyse usage trends to improve the user experience.
  3. 3. Sharing information

    We do not sell your data. It may be shared with:

    • Legal authorities, where required by law or to protect our rights.
  4. 4. Data security

    We implement appropriate security measures to protect your information. However, no system is completely secure. We regularly update our safeguards and do not retain sensitive data indefinitely, except for data necessary for your registrations.

  5. 5. Your rights

    You have the right to:

    • Delete your account and personal information on request.
  6. 6. Confidentiality

    When using our app, which is intended for healthcare professionals, we stress the importance of confidentiality and user-account security. We therefore strongly advise against sharing an individual account.

Terms of use

  1. 7. Using the app

    You agree to use the app responsibly and not to:

    • Disrupt the operation of the app.
    • Infringe intellectual-property rights.

    We require rigorous practices to preserve the integrity and confidentiality of exchanged information. You should not share your login details with third parties, partners, competitors or other external parties. Each user must retain exclusive access to their professional profile, in accordance with security and ownership rules.

    We implement strict measures to prevent your personal or professional data, and catalogue information, from being transmitted to unauthorised third parties. Any unauthorised sharing is a breach of these terms.


    Any attempt to collect or misuse data available on the platform for commercial, competitive or other purposes is prohibited and may lead to suspension, account termination or legal action.


    The transfer or dissemination of information about exclusive features or sensitive catalogue data to third parties outside the app ecosystem is prohibited. Use of the services is reserved for authenticated healthcare professionals.


    These rules are intended to maintain a secure, transparent environment that complies with applicable law, including personal-data and intellectual-property requirements. Any activity contrary to these principles may lead to legal sanctions and loss of access to the app.

  2. 8. Service changes

    We reserve the right to modify or suspend all or part of the app without notice.

  3. 9. Limitation of liability

    We are not responsible for:

    • Data loss, unauthorised access or interruptions to the app.
    • Damage arising from use of the app beyond our control.
  4. 10. Termination

    We may suspend or delete your account if you fail to comply with these terms.

  5. Contact us

    For any question or concern, contact us at:
    direction@asem-medical.com

    By continuing to use ASEM APP, you accept this privacy policy and these terms of use.

Thank you for taking the time to read these terms. We value your trust and are delighted to count you among our users.